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FAQ

  • How can I place an order for a piece of jewelry?
    You can place an order for a piece of jewelry from our website by adding it to your shopping cart and following the checkout process.
  • How long will it take for me to receive my order?
    Orders are typically processed and shipped within 1-5 business days. Delivery time depends on the shipping method you choose during checkout.
  • Do you accept international orders?
    Yes, we do accept international orders. International orders may be subject to customs duties and taxes imposed by the destination country.
  • How can I contact you?
    You can contact us via email at thasivcompany@gmail.com
  • Do you offer refunds?
    We do accept returns for refunds, only if the jewelry arrived broken and we will replace it for you. However, if you have any issues with your order, please contact us and we will do our best to assist you.
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